Benefits Officer

Benefits Officer

Fixed term for 2 years, full time (37 hrs per week)

Scale 5, Salary £20,661- £22,658

Rutland is one of the best places in the country to live, learn, work, play and visit. We may be the smallest Unitary Authority in England, but we can offer fantastic opportunities to make a real difference to the lives of the residents in our local community. This is your chance to become part of a great team, delivering great services throughout the County.

We are seeking a highly motivated individual to join our small benefits team. You will be based in our Customer Services Team and you will be responsible for providing a front line service to benefit customers. You will also process benefit claims and changes in circumstances on Civica Open Revenues.

You will need to have a flexible approach as you will be required to work as part of two teams. You will have experience of administering Housing Benefit and Local Council Tax Support and providing information and advice to claimants and landlords. In addition, you will have experience of updating and extracting data. You will have excellent communication skills and be able to answer enquiries in a polite, sensitive and professional way. You should be organised and able to work without close supervision.

We act as ‘One Council’ in all we do, with each of us working together in the most effective way to meet the needs of our customers every day – if you share this ethos then we very much want to hear from you.

Please visit our website for a full Job Description. For an informal discussion about the role please contact Bev Graham, Assistant Revenues and Benefits Manager on 01572 758222.

Closing date: 20 September 2017                                  Interview date: 04 October 2017

To apply: Visit to apply online, and to find out more about what we do. Alternatively, email: or call 01572 722577 for an application pack. Please note we do not accept CV’s as a form of application.

All recruitment correspondence, including interview details, will usually be sent out via email. If you require documentation/correspondence in an alternative format, please contact the HR team.

Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community.

Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm.

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