Casual Customer Service Advisor
Contract Type: Casual / Seasonal / Bank
Salary: £10.27 per hour (which includes holiday rate)
Location: Grantham, Lincolnshire
Working Pattern: As and when required Please see advert text
Advertised By: South Kesteven District Council
Post Number: 4512
Job Category: Admin / Secretarial / Customer Services
Advert End Date: 30 November 2017
We’re making sure we are fit for the future – and we want you onboard!
South Kesteven District Council has ambitious growth plans at the top of its agenda and a vision to create thriving communities where people want to live, work and invest…. so why not be part of this exciting journey.
We’re looking for people with drive, enthusiasm and creativity to join South Kesteven District Council.
It’s a fantastic opportunity to work for a council that is changing and going places.
Our staff have a huge part to play in this success story and we will invest in our people to make sure we have the right skills to apply to the right things. Times are changing, and we want to ensure our people feel well supported and engaged to help the district thrive and succeed
The role of our customer service advisor’s is to support our customers through their journey while accessing SKDC services and to provide an exceptional customer experience.
We operate a multi-channel contact centre helping customers with telephone, face to face and digital communication support.
The role requirements will be reviewed on a weekly basis depending on the demands on our service offering. Hours may be anything from 8 – 37 per week with potential options for up to an 8 week fix term contract. You will be paid £10.27 per hour (which includes holiday rate).
Flexibility and customer focus are key requirement for this role