Interim Customer Services Team Leader

Interim Customer Services Team Leader

South Kesteven District Council, Grantham, Lincolnshire, NG31 6PZ

Up to £36,369 p.a. (dependant on experience)

12 month fixed term contract

We’re making sure we are fit for the future – and we want you onboard!

South Kesteven District Council has ambitious growth plans at the top of its agenda and a vision to create thriving communities where people want to live, work and invest…. so why not be part of this exciting journey.

We’re looking for a Team Leader with experience of delivering projects within a Customer Service environment. We want someone with drive, positivity, determination and proven leadership skills to join us as we start to implement changes in order to improve the way we work and become more commercially focused.

You will be responsible for the day to day management of the Council’s customer service function, working with colleagues across the Council to deliver a strong and sustainable service ensuring that performance standards are met.

You will also have the opportunity to work with the Executive Manager in the development of a new Customer Access Strategy, and will oversee the delivery of an associated programme of work that will build on and improve the current customer offer.

This is a fantastic opportunity to work for a Council that is changing and going places.

For full job details and to apply for this vacancy please visit: http://www.southkesteven.gov.uk/jobs

Closing date: Friday 16th December

Interview date: Thursday 22nd December

Start date: January 2017

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