IT Service Desk Manager

IT Service Desk Manager – South Lincolnshire – Competitive Salary & Benefits


South Kesteven District Council are currently looking for a Service Desk Manager to support the delivery of its strategic digital roadmap and continued service improvement.

Leading the IT Services support team, you will work closely with the team to manage the performance of our first and second line support services.  You will ensure that service levels are achieved and customer expectations are met or exceeded.

You will be responsible for overseeing service desk requests, training and coaching service desk staff and reviewing and developing business level agreements.

You will have a wide skill set including:

In joining an ambitious organisation and team, this is a great opportunity for someone who has the drive, flare and ability to shape high performing teams as we position ourselves to meet our strategic objectives.



In addition to a competitive salary, we offer a number of benefits including excellent pension scheme, travel season ticket loan, flexible working and free car parking to name but a few.

You can find out more about the Council here –


This is a great opportunity to join an ambitious Council.  For further information, please contact Chris Lynch, IT Service Manager on 01476 406421

Closing date for applications: 12 February 2018

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