Senior Housing Officer – Housing Register and Allocations

Salary: £33,366 – £37,938 per annum
Location: Horncastle, Lincolnshire

A rewarding opportunity has become available to manage the Housing Register team on a temporary basis as a Senior Housing Officer at East Lindsey District Council.

 

This post would provide a great opportunity for someone who has management experience to move into a new area of work or someone with the required housing knowledge to step up into a management role. Even better if you have both!

 

Every day is different- you will never be bored!  You will be managing a small team across two Councils who manage applications for social housing (housing register) and the advertisement of vacant social homes (allocations).

 

To be successful in this role, you need to be able to cope with conflicting demands and able to calmly and empathetically respond to customers who require social housing.  This would include people who are at risk of homelessness, vulnerable, suffering from abuse or living in unsuitable accommodation.

 

Rehousing is rarely the only issue, and your team would need to provide advice or signpost and refer applicants to other services such as debt advice, substance misuse and housing standards.  They will often identify safeguarding concerns which will require an appropriate response.

 

The Councils receive over 100 applications each week and your team would assess whether each applicant meets the qualification criteria to join the register and for those that do, award an appropriate level of priority to the application as per the Housing Allocation Scheme.   Some applicants might struggle to make an application and will require advice and support which could be over the telephone, in their home or at a housing surgery.

 

Your team would be advertising social homes on behalf of the housing associations, enabling housing applicants to express an interest in suitable properties.  The verified shortlist of applicants would then be provided to the housing association who would offer the property to the successful applicant.

 

BENEFITS: We offer excellent terms and conditions of employment including:

  • Local Government Pension Scheme, 23.8% employer contribution
  • Generous annual leave scheme +option to buy more
  • Employee Assistance Programme
  • Employee Benefits Platform including retail, holiday, and leisure discounts
  • Cycle to work scheme*
  • Flu Jabs
  • Free Eye Test voucher
  • Flexible Working Policy
  • Agile Working Policy*
  • Car Mileage reimbursement*
  • Long service recognition
  • Excellent career progression and training opportunities
    *Certain restrictions may apply

 

We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.

 

ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership.  The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.

 

If you would be interested in this role and require further information, please contact Shona Malkinson on 01507 613125 or Jason Oxby on 01507 613120.

 

The Council is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

The Council is committed to creating an inclusive and welcoming environment and has committed to the Age Friendly Employer and Menopause Workplace pledges as well as the Armed Forces Covenant.  In signing these pledges the Council is affirming its support for colleagues.

The Council is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.