Insurance Officer (Claims)

Insurance Officer Opportunity

We’re looking for a motivated and enthusiastic individual to join our Corporate Insurance Team as an Insurance Officer (Claims). This is an exciting opportunity to develop your expertise in a varied and rewarding role, managing a diverse range of insurance claims while helping to protect the Council’s interests and deliver fair outcomes for our communities. Working within a supportive and professional team, you’ll play a key role in ensuring claims are handled efficiently, effectively and with excellent customer service.

What you’ll be doing:

• Managing and investigating a diverse range of public liability, employers’ liability, motor and property claims.
• Gathering evidence, assessing liability and making recommendations.
• Working closely with council services, insurers, legal representatives and claimants.
• Providing advice, maintaining accurate records and supporting service improvements.

What we’re looking for

We’re looking for a motivated and customer-focused individual with experience in insurance, claims handling, legal services, risk management, finance or a similar professional environment. You’ll have strong communication, analytical and organisational skills, a keen eye for detail and the ability to balance competing priorities. Most importantly, you’ll be eager to learn, build relationships and provide a high-quality service to colleagues, stakeholders and members of the public.

You will also:

• Build positive working relationships.
• Manage a varied workload and meet deadlines.
• Use Microsoft Office and computer systems confidently.
• Act professionally and continuously develop your skills.

Why join us?

• Develop specialist insurance and claims expertise in a supportive team environment.
• Work on a varied caseload that makes a real difference to Council services and local communities.

How to apply

Please apply online and submit your CV and covering letter, detailing:

• Why you are interested in the role.
• How your skills, knowledge and experience meet the requirements of the post.
• What you would bring to the role and the wider team.

If you would like an informal discussion about the opportunity, please contact Hazel Coates, Insurance Manager – Hazel.Coates@derbyshire.gov.uk 

Provisional Interview dates – 22^nd or 24^th September 2026.