Systems Support Officer

Oadby and Wigston Borough Council are looking for an ambitious and passionate professional who would like to take up the role of a System Support Officer within a relatively small team, that will have opportunity to learn, develop and work as part of a larger IT section to support the Council on digital matters.

Reporting to the Corporate Project, System & IT Manager, this role will initially be required to provide technical support to the staff of the council on its service area systems, including the basics of user account management through to automated connections, data analysis and bringing in improvements.

Whilst the role is within System Support, you will be offered opportunities for growth in specific areas of IT that are both required by the council and the candidate’s specific interests. These could be learning more about IT networking, server configuration, etc, to get a further understanding of a digital infrastructure.

 

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Whilst the role is within System Support, you will be offered opportunities for growth in specific areas of that are both required by the council and the candidate’s specific interests. These could be learning more about networking, server configuration, etc, to get a further understanding of a digital infrastructure.

The emphasis of the role initially will be utilising current knowledge in fulfilling the support needs of the council and the department, you will then get in to more detail and need to have an excellent understanding of the key systems across . We are not expecting candidates to have a full working background of all the systems, but to bring their experience and build on that through training and peer support to become a well rounded Officer that is knowledgeable, dependable and works well with the team. <a href=“https://myaccount.oadby-wigston.gov.uk/service/OWBC_Job_Application_Form”>https://myaccount.oadby-wigston.gov.uk/service/OWBC_Job_Application_Form