Business Support and Research Assistant Apprentice

Reference: CBC26063
Salary details: National minimum wage for age
Job term: fixed term for 18 months
Appointment type: Full time
Hours: 37 per week
Location: Town Hall
Department: Housing Asset Management Team

CBC26063 – Job description and person specification.

Are you organised, eager to learn, and looking to start your career in business administration?

We have an exciting opportunity for a business support and research assistant apprentice to join our housing asset management team.

This role is mainly office-based, with a strong focus on administration (approximately 99% of the role). You will support the team with data entry, record keeping, research tasks, and general business support activities. You will also speak to tenants by telephone, helping with enquiries and ensuring excellent customer service.

What you’ll do:

• maintain and update records and databases
• carry out data entry and information checkssupport the team with general administrative tasks
• use Microsoft Word, Excel, Outlook and other systems
• answer telephone enquiries from tenants and stakeholders
• assist with research and information gathering
• prepare documents, reports and correspondence

What we’re looking for: 

• good IT skills and confidence using Microsoft Office
• excellent communication and customer service skills
• a professional and friendly manner on the telephone
• strong attention to detail
• good organisational skills
• ability to work on your own initiative and manage your workload
• willingness to learn new systems and processes
• will typically hold GCSE grades C/4 or above in English and Maths

How the apprenticeship will be delivered

Your apprenticeship will combine structured learning with practical workplace experience.

You will:

• take part in blended learning through live workshops, online learning and workplace experience
• complete independent study and work-based projects between learning sessions
• have regular progress reviews with your skills coach and line manager
• complete ongoing assessments to support your development and prepare you for the apprenticeship assessment

What’s in it for you?

Alongside gaining valuable work experience, you will study towards a nationally recognised Level 3 Business Administrator Apprenticeship.

Upon successful completion of the apprenticeship and demonstration of the required skills and performance, you will progress into the permanent role of Business Support and Research Assistant.

You’ll also benefit from:

• national Minimum Wage (based on age)
• flexible working arrangements to support work-life balance
• membership of the Local Government Pension Scheme
• ongoing learning and development opportunities
• a supportive team environment committed to helping you succeed

This apprenticeship offers a fantastic opportunity to gain valuable workplace experience while developing the skills and knowledge needed for a successful career in administration and business support.

Link to apprenticeship: Level 3 Business Administrator Apprenticeship.

Candidates must possess the necessary right to work authorisation to enable them to work for Chesterfield Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this juncture.

How to apply
Interested candidates should initially apply with their CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role. Please send it to hrjobs@chesterfield.gov.uk no later than the closing date shown below.

If you don’t already have a CV you can use our template. We also have advice about how to write your cover letter.

Closing date: 13 September 2026
Provisional interview date: 25 September 2026