Assessment & Allocations Officer

Salary: S5 (£29,218 – £31,741)
Location: Lincoln

At the City of Lincoln Council, we think diversity drives improvement. We are many different people, with different cultures, backgrounds and ideas, but we all share the same passion for providing great service to our community. A career with us is rewarding in lots of different ways. We’re an ambitious authority and our vision for Lincoln is set to transform the city in the coming years.

The City of Lincoln Council isn’t like any other council. It’s a hive of talented, innovative, dedicated, high performing staff who are committed to delivering the best possible outcomes for the people they serve in the communities of Lincoln, and we recognise that people are our most valuable asset.

In this rewarding and challenging role, you will assess the needs of applicants applying to the housing register and make decisions on applications with regards to eligibility and banding. You will also advertise and allocate properties via Abritas, our choice-based lettings system.

To fulfil this role, we are looking for an experienced professional with a background in a customer service and / or administrative role with working knowledge of choice-based lettings and legislation around allocations. This role can be busy and demanding, therefore it is essential that you have first class organisation skills, including the ability to meet tight deadlines and to also have a flexible approach to working hours. Excellent communication skills and the ability to handle conflict and adopt a firm but fair approach are also essential.

For further information on working for the City of Lincoln Council, please visit: www.lincoln.gov.uk/jobs

Key responsibilities:

  • Assess applications to the Choice Based Letting Scheme to award them priority in accordance with the council’s Allocations Policy.
  • Identify applicants who are threatened with homelessness and refer onto relevant services.
  • Allocate vacant properties at the end of each bid cycle in accordance with the council’s Allocations Policy and procedures.

Benefits we offer:

  • Flexible working options / Flexi time scheme.
  • Generous annual leave entitlement plus bank holidays.
  • Local government pension scheme.
  • Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
  • Health and Wellbeing support.
  • Sustainable Travel Options (Tax free bike scheme and discounted City parking).