Are you organised, practical and confident working in a busy public-facing environment?
The City of Lincoln Council is looking for a customer-focused Market Manager to support the day-to-day running of Cornhill Market.
This is a varied and rewarding role at an exciting time for the market, offering the opportunity to be involved in a wide range of events, operational activity and ongoing improvements.
If you’re organised, professional and enjoy a hands-on role where no two days are the same, we’d love to hear from you.
For further information on working for the City of Lincoln Council, please visit: www.lincoln.gov.uk/jobs
Key responsibilities:
- Supporting the safe, efficient and effective daily operation of Cornhill Market.
- Managing the day-to-day running of the market and making sure the site is safe, clean and well organised.
- Keeping market records, procedures and compliance documents up to date.
- Supporting stallholders with day-to-day issues, queries and compliance requirements.
- Working with facilities, contractors and council colleagues to deal with repairs, inspections and operational issues.
- Supervising the market team, including rotas, cover and day-to-day performance.
- Responding to incidents, complaints and emergency situations when needed.
- Providing a professional and helpful presence for traders, visitors and members of the public.
The successful candidate will be able to demonstrate:
- The ability to work confidently both independently and as part of a team.
- Experience of supervising staff or supporting the delivery of an operational service.
- Strong communication skills with traders, contractors, colleagues and members of the public.
- A calm and practical approach when dealing with issues or challenging situations.
- Good decision-making skills, including assessing risks and taking appropriate action.
- Reliability, professionalism and a commitment to excellent customer service.
- The ability to keep accurate records and present a positive image of the Council.
Benefits we offer:
- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Local government pension scheme.
- Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).
