About the role:
We are looking for a talented and proactive Digital / Web Officer to join our Corporate Policy & Service Improvement team. This is an exciting opportunity to help shape and improve the Council’s digital presence, ensuring our website and intranet deliver accessible, user-focused information and services.
For further details on working for the City of Lincoln Council, please visit: www.lincoln.gov.uk/jobs
What you’ll do:
- Develop, maintain, and enhance the Council’s website and intranet using best practices in web design and accessibility.
- Lead on content quality and usability, providing training and support to content authors and publishers.
- Analyse site performance and user trends, producing actionable reports for service improvement.
- Manage medium to large-scale web development projects and support digital transformation initiatives.
- Act as the main point of contact for all web and intranet content issues, working closely with Service Improvement team, Communications as well as other teams across the Council.
What we’re looking for:
- Experience of creating engaging, accessible web content.
- Knowledge of UX design and WCAG standards.
- Ability to manage multiple projects, communicate effectively and work collaboratively across a range of diverse teams.
- Analytical skills to interpret data and improve user experience.
Why join us?
You’ll be part of a forward-thinking team driving digital innovation across the Council. We offer development opportunities, flexible working arrangements, and the chance to make a real impact on how residents access services.
Benefits we offer:
- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Local government pension scheme.
- Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).
