Environmental Services Team Leader M633

About Us

Charnwood Borough Council is one of the largest shire district councils in the UK by population. We are proud of delivering high-quality, efficient frontline services to our community. This brand-new role has been created following a service level review to streamline our operations, following the introduction of food waste collections throughout Charnwood.

Our services are built on our values: Pride in Charnwood; Customer Focused and Working together.

The Role

As part of a wider restructure within the Contracts (Leisure, Waste and Environment) service area, we are seeking a dedicated Environmental Services Team Leader.

To be successful in this role you must have the relevant qualifications and experience in environmental management, of which a significant proportion should have been spent at supervisory level leading a team.

Key Duties and Responsibilities:

• Oversee the management of the Environmental Services Contract and ensure contractual compliance.
• To supervise and monitor relevant contractors and in accordance with local performance indicators.
• To provide advice and guidance to our residents to ensure the most effective use of our services including waste, recycling and street cleansing.
• To deal with complaints and have excellent negotiation skills.

About You

If you like to work in a fast-paced environment and can multitask with a positive can-do attitude, then this could be the job for you.

To succeed, you will need:

• Experience in waste management, environmental services, contract monitoring.
• A valid UK driving licence and access to a vehicle to facilitate site visits and customer meetings across the borough.
• Evidence of a strong customer service background to lead the team.
• Outstanding organizational skills to help the management team strategically plan service delivery across the calendar year.

Benefits

At Charnwood, we value our staff and provide an inclusive environment that supports a healthy work-life balance:

• Agile Working: Flexible arrangements combining home and office-based environments.
• Generous Annual Leave: 35.5 to 40.5 days of annual leave (including bank holidays, depending on continuous service length).
• Most services are closed over Christmas
• Pension: Access to the secure Local Government Pension Scheme.
• Additional Benefits: Free parking at our Southfields office, local leisure centre discounts, and access to a comprehensive staff shopping/travel discount scheme.

How to Apply

For an informal discussion about this exciting new position, please contact Sarah Cross (Contracts Manager) at Sarah.Cross@charnwood.gov.uk or Matt Bradford at Matthew.Bradford@charnwood.gov.uk

To find out more or to apply online, please visit www.charnwood.gov.uk/jobs

Charnwood Borough Council is committed to achieving equality of opportunity in both service delivery and employment, welcoming applications from all backgrounds.

No agencies please.