Family Help Assistant

South Derbyshire & South Dales Family Help Team

An exciting opportunity has arisen within Children’s Services for a dynamic and committed individual to provide direct and practical support to children and families with a wide range of complex and often challenging needs to enable them to remain in their family unit and their communities, and to ensure they remain in education, employment and training (EET). 

• Build trust and confidence with vulnerable families 

• Improve and maintain independence of children, young people and families 

• Support parents/carers to manage their child’s routines 

• Influence parents/carers to make sustained changes to improve and enhance quality of life 

• Work with colleagues to deliver provision that meets the needs of young people through a range of delivery methods and venues 

• Guide young people and parents/carers to advice and support and health, education, employment and training. 

• Motivate and inspire parents/carers to address concerns about neglect 

• Working as part of the family help team and to ‘Think Family’ in their engagement with families and follow safeguarding procedures. 

What will I be doing: 

Provide direct support to children and families with practical and domestic tasks, as needed and health promotion activities in line with agreed steps developed as part of the action plans. 

Provide support which helps to meet social and emotional needs. Assist in tasks which support families to maintain their independence whilst keeping their children safe. 

Provide specific support to young people to access vacancies, benefits, allowances, courses, higher education, work and training. 

Alert managers to changes in family circumstances or needs and respond in emergency situations liaising with colleagues, other agencies, and carers as appropriate. 

Develop excellent relationships with parents/carers in order to influence them to understand how their parenting impacts on their family. 

What skills and experience do you need to have:  

• Be enthusiastic, versatile and self-motivated with the ability to work well as part of a team.  

• Have experience of working with children and families 

• Able to problem solve and proactively work with others. 

• Excellent interpersonal and presentation skills with attention to detail 

• Understanding of and implementation of safeguarding procedures. 

• Excellent IT skills  

What we offer you:   

• 25 days of annual leave plus another 5 once you reach 5 years of continuous service (pro rata) 

• Flexi time scheme. 

• Generous local government pension scheme. 

• Guaranteed incremental annual pay increase. 

• Cycle to work scheme. 

• Discounts at selected county leisure centres and much more!  

We’re always pleased to hear from talented people so if you’re looking to join a dynamic team and have the skills and experience, we’re looking for, then we’d like to hear from you.  

Provisional Interview Date:  8th December 2026 

Due to this post having access to children and/or vulnerable adults, the successful candidate will be required to undertake a Disclosure and Barring Service check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks. 

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here 

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.