Partnership working with the District Councils of Lincoln, North Kesteven and West Lindsey. The job is based at City of Lincoln Council offices at City Hall, but there will be flexibility, once trained, to work from home for a number of days per week.
Are you experienced in the recovery of debts and have you worked in a customer facing environment? You could be the person we are looking for to join our recovery team. There are two vacancies available: 1x permanent and 1x fixed term for 12 months (both full time).
You should be confident in dealing with members of the public, whether that be face to face, via the telephone or by written communication. You should also be confident in the use of computers and have an ability to work with figures.
You will be responsible for the billing and/or collection of a variety of debts due to the Local Authorities in our shared service. These debts include Council Tax. Non-Domestic Rates, Overpayment of Housing Benefit, Bid Levies, Sundry Debts and Formal Tenant Arrears.
A knowledge of Local Taxation and Benefits legislation, policies and procedures is desirable but not essential as training will be provided.
For further information on working for the City of Lincoln Council, please visit: www.lincoln.gov.uk/jobs
Benefits we offer:
– Flexible working options / Flexi time scheme.
– Generous annual leave entitlement plus bank holidays.
– Local government pension scheme (currently 23.4% employer contribution).
– Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
– Health and Wellbeing support.
– Sustainable Travel Options (Tax free bike scheme and discounted City parking).
