Do you want to make a difference in your local community?
We are looking for an enthusiastic individual to join us within our Tenancy and Estate Team who are responsible for providing income management, tenancy services and estate services to approximately 1300 tenants, ensuring excellent customer services and maintaining positive relationships with customers.
The Income officer will work towards maximising the Council’s income through effective collection of rent, service charges, working supportively and proactively, with the aim of sustaining tenancies by providing tenancy support in relation to income collection and management. The role will include dealing with all aspects of rent arrears, including home visits, following procedures and giving advice on debt and the legal process.
Do you want to make a difference in your local community?, We are looking for an enthusiastic individual to join us within our Tenancy and Estate Team who are responsible for providing income management, tenancy services and estate services to approximately 1300 tenants, ensuring excellent customer services and maintaining positive relationships with customers., The Income officer will work towards maximising ’s income through effective collection of rent, service charges, working supportively and proactively, with the aim of sustaining tenancies by providing tenancy support in relation to income collection and management. The role will include dealing with all aspects of rent arrears, including home visits, following procedures and giving advice on debt and the legal process., We are based in the beautiful Brocks Hill country park in Oadby and this part of Leicestershire is a great place to live, work and visit. Our council is a great organisation to work for, we offer a competitive salary and fantastic benefits including great holiday, flexi-time and the generous local government pension scheme. Agile working allows employees to work flexibly to balance their home and work needs and you will be expected to be in the office on average at least once a week. You can find more information about our benefits here, If you have a general knowledge of housing/welfare benefits and experience in a similar role including rent arrears collection with good attention to detail and problem solving skills we would like to hear from you. You can find out more by viewing the job description and person specification., A DBS check is required for this post., At Oadby and Wigston Borough Council, we are proud of our diversity and recognise the value this brings. We are fair and inclusive and welcome applications from people with different backgrounds., We guarantee an interview with anyone who is disabled or is a reservist/ veteran and meets the criteria for this role if you apply under our guaranteed interview scheme, We are supportive of flexible working arrangements where possible and encourage you to discuss this with us during the selection process., Please contact, for any informal enquiries., There may be occasions where we close the advert before the closing date so we encourage you to apply as soon as possible., To apply for this role you must complete our online application form, (CVs will not be accepted), If you have not heard from us within 14 days of the closing date, please assume your application has not been successful on this occasion., Feedback will not be provided at this stage of the recruitment process. <a href=“https://www.oadby-wigston.gov.uk/pages/employee_benefits, https://myaccount.oadby-wigston.gov.uk/service/OWBC_Job_Application_Form”>https://www.oadby-wigston.gov.uk/pages/employee_benefits, https://myaccount.oadby-wigston.gov.uk/service/OWBC_Job_Application_Form</a>
