Repairs Coordinator

Repairs Coordinator
Grade 4, £26,403 up to £29,540 per annum pro rata
37 hours per week, working Monday to Friday, 2 year fixed term contract

An exciting opportunity has arisen to join our dynamic In-House Repairs Team at Hinckley & Bosworth Borough Council. We are looking for a proactive Repairs Coordinator to support both our Repairs Helpdesk and Scheduling Teams. This is a varied role offering the chance to develop your skills in a fast-paced, customer-focused environment.

As part of a supportive and committed team, you’ll play a key role in ensuring our housing repairs service runs smoothly and efficiently.

You’ll be responsible for:

• Providing responsive and helpful support to customers and operatives
• Scheduling appointments for basic and larger repair works
• Monitoring operative diaries and ensuring urgent and emergency repairs are prioritised
• Offering reactive cover for our busy Repairs Helpdesk
• Liaising with suppliers for material orders and updates
• Supporting colleagues with job queries and coordinating with other departments as needed
• Maintaining accurate records and support the smooth running of our housing platforms, including Orchard Housing

We’re looking for someone with strong organisational skills, a positive attitude, and a passion for delivering excellent service.

You will have experience in customer service, administration and scheduling, and be confident using digital systems.

If you’re ready to take on a varied and rewarding role in a friendly and forward-thinking team, we’d love to hear from you.

For an informal discussion about this exciting opportunity please call Carla Stagg, Repairs Helpdesk & Scheduling Team Leader on 01455 255935.

To apply online go to https://jobsandcareers.hinckley-bosworth.gov.uk/ or for an application pack call 01455 255836 quoting reference: RC-FTC

Closing date: 24 October 2025

Interview date: 4 and 5 November 2025

Hinckley & Bosworth ‐ A PLACE OF OPPORTUNITY

Situated at the very heart of England on the border of the East and West Midlands, Hinckley is well connected by major transport links to the cities of Leicester, Coventry and Birmingham and in an ideal location for commuting being close to major transport links of the M1, M6, M69, M42 and the A5.

We welcome applications from all of the community.
Benefits include flexible working options, generous pension scheme and annual leave plus bank holidays.
Reasonable workplace adjustments are considered for all roles.