There is never a dull moment in Local Government and certainly not in housing. This is an opportunity to be involved in an exciting next chapter for Melton’s Housing Services Team, staying true to our mission of Helping People, Shaping Places. With our C2 grading from the Regulator of Social Housing in August 2024 following a proactive inspection, we have confidence in our journey so far and in the plans we have to enter the next chapter for housing at Melton Borough Council.
This is an important team leader role with responsibility for ensuring high quality tenancy services for council tenants, with services that focus on positive outcomes for tenants and demonstrate good value for money. The role will lead our team of Housing Officers and Housing Assistants, ensuring excellent outcomes for customers.
As part of our Housing Team, the role will directly support the Housing Services Manager. The role will have responsibility for ensuring that anti-social behaviour is tackled robustly, our leasehold properties are managed correctly, and tenants are provided with the support they need to sustain their tenancies.
We are looking for someone that has experience of tenancy management, preferably in a social housing environment. We are looking for someone that can really demonstrate how they have listened to the views of tenants and adjusted service delivery in response to this feedback.
You will have a good knowledge of tenancy management principles and be able to demonstrate how you have applied these in a tenancy management role. Awareness of legislation and regulation surrounding tenancy management is important.
We continue to adapt and improve our housing function in line with tenant feedback and the requirements of regulation. You will have experience of working through change in an organisation, providing your team with the support that they need to ensure this has a real impact and is embedded.
Ideally you will have a level 4 housing qualification, or the ability and commitment to starting this within a three-year period. It is desirable, but not essential, for you to have a relevant membership to a chartered body. You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence.
Melton resides in the beautiful Leicestershire countryside. Its town centre, Melton Mowbray, is a quintessential English market town built on a strong tradition of farming. Renowned for its fine food and drink, the borough has become the centre of excellence for local food producers. The town itself is steeped in history and together with the surrounding area has much to offer all those that choose to live, work or visit here.
At Melton Borough Council, we are firmly committed to promoting a vibrant and sustainable economy, focused on growth and prosperity. Working for us, you will find a great sense of community in which we work together towards achieving the council’s shared objectives and which ensures our customers are at the heart of everything we do. You’ll also enjoy an excellent range of benefits and family friendly working policies. These include flexi time with no core hours, agile working arrangements which enables multi-site and home working, generous leave entitlement, a full week off at Christmas, Local Authority Pension Scheme and a clear commitment to your continued professional development.
This role will require a check from the disclosure the barring service (DBS)
If you would like an informal chat, please do not hesitate to get in touch with:
E-Mail: cflannery@melton.gov.uk
Phone: 01664 504287
Closing date: * 06 February 2026
Interview date: 23rd February 2026
* We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your application as soon as possible so that you can be considered for this role.
