Charnwood Borough Council is looking for an enthusiastic and motivated Former Tenants Arrears Officer to join our Housing Income Team.
We are seeking an experienced professional with a background in credit control, income management or arrears recovery, who is confident negotiating with customers and decision making. You will be highly organised, able to prioritise a busy and varied caseload, and motivated by achieving results.
In this role, you will manage a workload of former tenancy, garage and shop accounts, using your knowledge of income recovery, debt and money management to maximise collection while working supportively with customers to resolve their debts.
The role requires a methodical and organised approach, the ability to manage competing priorities, and the confidence to work collaboratively with colleagues, partner teams and external organisations.
If you are performance driven, well organised and ready to rise to the challenge, we would love to hear from you.
Charnwood Borough Council, being a great place to work offers many benefits of working with us such as:
· Agile working for many roles which help employees to achieve a work/life balance with a mix of office and homeworking
· Generous annual leave of between 35.5 and 40.5 days of leave (depending on grade and length of service) inclusive of bank holidays
· Most services are closed over Christmas
· Opportunities for professional development linked to many roles
· Access to the Local Government Pension Scheme
· Free parking
We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant’s Employer Recognition Gold Award.
We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.
Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs
About the Council
Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.
We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.
Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together
About Charnwood
We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.
At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.
Are you ready for a challenging and interesting role where you can make a real difference? If so, we look forward to receiving your application.
No agencies please.
