Reference: CBC26028
Salary details: £32,061 per year
Job term: permanent
Appointment type: annualised hours
Hours: 1924 annualised hours (average of 37 hours per week)
Location: 1435 (theatre and museum) and the Winding Wheel Theatre
Department: Cultural Services
Chesterfield Borough Council is seeking a deputy customer experience manager to join our cultural venues team to launch our new theatre and museum venue, 1435.
Your responsibilities will include managing the front of house, and the bars and catering business for the cultural venues and delivering a superb customer experience for all visitors. This include managing the assistant managers, customer assistants, venues assistants, and supervising volunteers.
The successful candidate will ensure that all secondary sales income including bar, catering, retail and merchandise is maximised. You will ensure the efficient management of all bar and catering operations. You will have proven knowledge and experience in staff management and hospitality and have worked in entertainment venues. You will be a personal license holder and hold relevant qualifications in food hygiene and first aid.
As an employee of Chesterfield Borough Council, you will have access to a variety of employee benefits including competitive leave entitlement, the local government pension scheme and access to a range of staff discounts and flexible benefits schemes.
If you would like an informal chat about the role before applying, please contact Anthony Radford, Cultural Services Manager, at anthony.radford@chesterfield.gov.uk.
How to apply
CVs are not accepted for this vacancy, please download and complete the application form and return it by email to hrjobs@chesterfield.gov.uk. Your application must be received no later than the closing date shown below.
See our guide to applying for tips on how to complete your application form and for details of other ways to apply.
Candidates must possess the necessary right to work authorisation to enable them to work for Chesterfield Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this juncture.
Closing date: 31 May 2026
Provisional interview date: 18 June 2026
Job application form
You can download our job application form our website, there’s also guidance on how to complete it.
