Frequently Asked Questions

I registered to receive Job Alerts prior to the re-launch of the website on 14th December 2016 and I am no longer receiving them?

Unfortunately you will need to register again on the new website to receive job alerts.

Do I have to register to use the site?

No, you do not have to register to look for jobs on the site.If you do register you will be able to receive regular job alerts vie email.

I’m new to using the internet – where can I get help?

You can learn the basics here: www.bbc.co.uk/webwise/Opens in a new window

How secure is the website?

We are dedicated to providing a safe and secure environment for you to search for jobs and manage your personal data. This system has been rigorously tested and meets government security standards to ensure high levels of security protection for your personal data. The system also uses data encryption which scrambles any information sent across the internet from your computer to our jobs system, preventing anyone else from being able to read the information.

What will it cost?

The service is free for jobseekers.

Who uses the website for their recruitment process?

Jobs will be posted by public sector employers in your area. Please see the ‘Find Employer’ drop down list for more details about the employers involved.

If I have a problem using the site who do I contact?

For queries regarding a specific job or application please contact the employer advertising the position. For any technical issues experienced please contact us using the  form on the contact us page.

How can I contact the recruiter about my application?

For all queries relating to jobs and job applications, please contact the employing organisation as directed in their job advertisement on this site. You can also find the employer’s contact information using the ‘Find Employer’ menu.