Broxtowe Borough Council is looking to recruit a Lettings Manager to help deliver and improve its housing services. As Lettings Manager, you will oversee our Lettings officers, Housing Needs Assistants and Cleaning Team Leader, you will be responsible for the day-to-day delivery of the lettings service to customers, creating a positive on boarding and exiting experience.
You will need to work closely with your team, internal and external partners to deliver an efficient and quality lettings service. Our ideal candidate will have previous experience of working within a Lettings or Allocations team within a social housing environment.
We’re looking for an individual who has experience in:
· Previous experience of working within a Lettings department within the Social Housing sector
· Knowledge of Housing related policies and legislation specific to letting homes, including an understanding of tenancies and choice based lettings
· An understanding of managing multi-disciplined customer focused teams with strong performance management skills.
· Confidence, influence and authority and be assertive, a good negotiator and inspire and motivate your team
The ideal candidate would:
· Have experience in providing leadership to the service, demonstrate professionalism, and confidence.
· Have experience in providing direction to individuals and team.
· Have experience in providing Leading teams to achieve an efficient and effective service, to deliver a positive and timely on boarding and exiting experience for customers.
· Someone who represents our GREAT values and behaviours
What you need to know:
If you would like to have an informal chat about the role, please contact Louise Gealy on 0115 9173045.
Our preferred method of applying for jobs is online at www.broxtowe.gov.uk (please do not send CVs).
If this is not possible, application packs can be obtained by contacting The Recruitment Team, Human Resources Division on 0115 9173342/3372.
Please quote reference number H61.
Closing date: Tuesday 13th May 2025
Expected interview date: Week beginning 26th May 2025
Previous Applicants Need Not Apply
