Customer Care and Admin Apprentice (Bereavement Services)

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW

Reference: CBC25039

Candidates must possess the necessary right to work authorisation to enable them to work for Chesterfield Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this juncture.

Based at Chesterfield and District Crematorium, the bereavement service is looking to recruit an apprentice for 2 years. 

National Minimum Wage and National Living Wage rates – GOV.UK

The successful candidate will carry out a range of duties across the service. One day, the apprentice may be attending the chapel, ensuring the space is clean and tidy, assist funeral directors and ministers, and operating a recorded music system.  The next day, you may be word processing data in the office in connection with burial and cremation records.  Occasionally, the apprentice may be required to carry out light maintenance duties such as the watering of bedding plants within the tranquil, award winning grounds.  

Full training, support and supervision will be given throughout and ample time will be allowed to complete apprenticeship studies during the week. We want you to be happy, to thrive and succeed in your role with us.  

If you are looking to learn new skills, obtain a qualification whilst earning a wage, this could be the position for you.  

You will need to have the following: 

• GCSE grade 4 (GCSE C or above) or equivalent in Maths and English
• great customer service skills in all things you do
• if you have completed another apprenticeship or qualification, it must be at a lower level or in a completely different subject area to the apprenticeship you are applying for
• if you are successful in your application, you must not be in receipt of or attending any other funded training or signed to another apprenticeship
• finally, we need you to bring personality and a positive can-do attitude, and we will help you make this role your own

Staff benefits:

• earn a wage while gaining a recognised qualification
• flexible working hours to achieve a healthy work-life balance
• access to the Local Government pension scheme
• training opportunities to assist in your personal development
• generous annual leave entitlement
• discounted leisure membership
• employee discounts with local and national retailers
• employee assistance programme

If you would like to learn more before applying, please get in touch, we’d love to hear from you. You can speak to Ross, Sue or Gavin on 01246 345888 or arrange a visit in advance of your application. For further information on this post please view the job description and person specification attached.

How to apply

Interested candidates should initially apply with a CV and a covering letter stating the job title, and clearly demonstrating suitability and experience for the role to HRJobs@chesterfield.gov.uk, no later than the closing date below.

You can use our template if you do not have your own CV, by downloading it here.

Provisional Interview Date: 16 July 2025