Amber Valley Borough Council
Reference: AVBC000000240
Description:  
Contract Type:  Permanent
Location:           Central Headquarters, Ripley
 
 
We are seeking an enthusiastic and reliable person to join our Revenues Customer Services  team to assist with the Revenues and Benefits administration and front line duties.
 
The duties of the post include assisting customers with their enquiries both face to face and over the telephone, plus electronic enquiries in relation to Housing Benefits, Council Tax Support, Council Tax and Business Rates billing, Electoral Registration and Home Options and Housing Solutions enquiries. You will also provide reception and telephony services as part of the Council’s main reception and switchboard team.
 
Applicants need to have good communication and numeracy skills and be able to work to a high degree of accuracy. The ability to work under pressure both on your own and as part of a busy team is essential.
 
This post requires the use of a number of the Council’s computerised systems so excellent IT skills are essential.
 
In addition, we can offer:
 
Flexible Working Hours
Pension Scheme
Free on-site parking
Personal and professional development opportunities
Opportunities to make a difference
 
The closing date for this vacancy is Sunday 28 June 2026 at Midnight  (Any application forms received after the closing date will not be accepted).
 
 
Please see Job Description here Job Description
 
 
Please see Person Specification here Person Specification
 
 
CVs are not accepted
 
 
Candidates must possess the necessary right to work authorisation to enable them to work for Amber Valley Borough Council.  Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this time.
Region: Full Time Permanent
Location:
Salary: Grade 5 – *GBP*30,024 to *GBP*32,597 per year
Package:
Contractual hours: 37
Basis: Full time
Contract Type: Permanent
Location: Central Headquarters, Ripley
We are seeking an enthusiastic and reliable person to join our Revenues Customer Services team to assist with the Revenues and Benefits administration and front line duties.
The duties of the post include assisting customers with their enquiries both face to face and over the telephone, plus electronic enquiries in relation to Housing Benefits, Council Tax Support, Council Tax and Business Rates billing, Electoral Registration and Home Options and Housing Solutions enquiries. You will also provide reception and telephony services as part of the Council’s main reception and switchboard team.
Applicants need to have good communication and numeracy skills and be able to work to a high degree of accuracy. The ability to work under pressure both on your own and as part of a busy team is essential.
This post requires the use of a number of the Council’s computerised systems so excellent IT skills are essential.
In addition, we can offer:
The closing date for this vacancy is Sunday 28 June 2026 at Midnight (Any application forms received after the closing date will not be accepted).
Please see Job Description here Job Description
Please see Person Specification here Person Specification
CVs are not accepted
Candidates must possess the necessary right to work authorisation to enable them to work for Amber Valley Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this time.