This is an exciting opportunity to join the City of Lincoln Council’s Tenancy & Estates Team as one of several Housing Officers helping to deliver high-quality housing management services across the city. These varied and rewarding roles will place you at the heart of effective case management, covering property condition and hoarding matters, supporting tenants through decants, resolving access issues, safeguarding, completing fire risk assessments in low-rise blocks and contributing to a wide range of other important areas within housing management.
Offering a dynamic blend of property visits, community-based work and office-based or remote working, these roles provide the chance to make a real, positive difference for tenants and communities across Lincoln.
For further information on working for the City of Lincoln Council, please visit: www.lincoln.gov.uk/jobs
Key responsibilities:
- Provide a helpful, effective and high-quality tenancy management service for tenants and leaseholders living in the council’s housing stock, building positive landlord and tenant relationships and supporting successful, sustainable tenancies.
- Help create safe, well-managed and welcoming estates by supporting compliance with tenancy agreements, managing the estate environment effectively and encouraging residents to get involved in shaping their communities.
The successful candidate will be able to demonstrate:
- Ability to determine priorities and work to deadlines.
- Ability to think and act creatively and innovatively.
- Ability to handle conflict and adopt a firm but fair approach.
- Ability to work and communicate with all customers and clients.
- Knowledge of housing law and how it relates to council tenancies e.g. tenancy agreements and enforcement for breaches.
- Knowledge of tenancy management issues relevant to registered housing providers.
- Experience of working in a social housing tenancy management or related public service field.
- Knowledge of estate and property management.
Benefits we offer:
- Flexible working options / Flexi time scheme.
- Generous annual leave entitlement plus bank holidays.
- Local government pension scheme.
- Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
- Health and Wellbeing support.
- Sustainable Travel Options (Tax free bike scheme and discounted City parking).
