Private Housing Liaison Officer

Salary: S6 (£32,263 – £33,925)
Location: Lincoln, Lincolnshire

At the City of Lincoln Council, we think diversity drives improvement. We are many different people, with different cultures, backgrounds and ideas, but we all share the same passion for providing great service to our community. A career with us is rewarding in lots of different ways. We’re an ambitious authority and our vision for Lincoln is set to transform the city in the coming years.

Key responsibilities:

The City of Lincoln Council isn’t like any other council. It’s a hive of talented, innovative, dedicated, high performing staff who are committed to delivering the best possible outcomes for the people they serve in the communities of Lincoln, and we recognise that people are our most valuable asset.

In this rewarding and challenging role, you will build working relationships with landlords, lettings and estate agents, promote the use of private rented accommodation and liaise with potential tenants and current tenants to help answer any queries or deal with any issues that occur. You will develop and manage appropriate schemes which enable easy access into privately rented accommodation for applicants.

The successful candidate will be able to demonstrate:

To fulfil this role, we are looking for an experienced professional with a background in working with a social housing landlord, working with homeless households or experience with private sector housing or customer services. To have knowledge and understanding of the Health and Safety rating system for the residential properties.

The role can be busy and demanding, therefore it is essential that you have first class organisation skills, including the ability to meet tight deadlines and to also have a flexible approach to working hours. Excellent communication skills and the ability to handle conflict and adopt a firm but fair approach are also essential.

For further information on working for the City of Lincoln Council, please visit: www.lincoln.gov.uk/jobs

Benefits we offer:

– Flexible working options / Flexi time scheme.

– Generous annual leave entitlement plus bank holidays.

– Local government pension scheme.

– Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).

– Health and Wellbeing support.

– Sustainable Travel Options (Tax free bike scheme and discounted City parking).