Technical Support Officer (Leisure, Parks and Bereavement Services)

Amber Valley Borough Council

Reference: AVBC000000247
Description: Contract Type:    Temporary to cover for Maternity Leave  (9 months contract with the possibility to extend to 12 months)
Location:    Central Headquarters, Ripley, Derbyshire
 
We are welcoming applications for the role of Technical Support Officer (Leisure, Parks and Bereavement Services), on an 18.5 hour per week temporary contract to cover for maternity leave – the shift pattern for this role will be Monday’s, Tuesday’s and Wednesday morning based at the Town Hall, Ripley.
 
The successful applicant will support the smooth and efficient delivery of the frontline business activities of the Leisure, Parks and Bereavement Services team by:
 

Providing excellent customer service when receiving phone calls, emails and enquiries regarding funeral bookings, as well as being the first point of contact to deal with general customer enquiries/complaints in a helpful, friendly and supportive manner. 
Liaising with Cemetery staff to check burial dates/times/coffin sizes/grave numbers and locations in relation to the weekly burials.
Checking interment forms, ownership documentation and deeds from funeral directors/bereaved and processing details on the cemetery software system.
Completing data inputting on to various computer systems and maintaining accurate records.
Providing general administrative and clerical support, including issuing and processing associated orders and invoices.
Having a proactive and positive attitude.

 
If this sounds like a role that appeals to you, we would love to hear from you!
 
In addition, we can offer:
 

Free office car parking.
Flexible Working
Personal and professional development.
Access to the local government pension scheme
Opportunities to make a difference.

 
If you would like more information about the role, please contact: Tom Nelson, Leisure and Parks Manager on 01773 841652 or email tom.nelson@ambervalley.gov.uk
 
The closing date for this vacancy is Sunday 25 October 2026 at midnight  (Any applications received after the closing date will not be accepted)
 
 
Please see Job Description here Job Description
 
 
Please see Person Specification here Person Specification
 
  
CVs are not accepted
 
Candidates must possess the necessary right to work authorisation to enable them to work for Amber Valley Borough Council.  Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this time.
Region: Part Time Temporary
Location:
Salary: Grade 4 – *GBP*27,709 to *GBP*29,542 pro-rata per year
Package:
Contractual hours: 18.5
Basis: Part time

Contract Type:    Temporary to cover for Maternity Leave  (9 months contract with the possibility to extend to 12 months)

Location:    Central Headquarters, Ripley, Derbyshire

We are welcoming applications for the role of Technical Support Officer (Leisure, Parks and Bereavement Services), on an 18.5 hour per week temporary contract to cover for maternity leave – the shift pattern for this role will be Monday’s, Tuesday’s and Wednesday morning based at the Town Hall, Ripley.

The successful applicant will support the smooth and efficient delivery of the frontline business activities of the Leisure, Parks and Bereavement Services team by:

• Providing excellent customer service when receiving phone calls, emails and enquiries regarding funeral bookings, as well as being the first point of contact to deal with general customer enquiries/complaints in a helpful, friendly and supportive manner. 
• Liaising with Cemetery staff to check burial dates/times/coffin sizes/grave numbers and locations in relation to the weekly burials.
• Checking interment forms, ownership documentation and deeds from funeral directors/bereaved and processing details on the cemetery software system.
• Completing data inputting on to various computer systems and maintaining accurate records.
• Providing general administrative and clerical support, including issuing and processing associated orders and invoices.
• Having a proactive and positive attitude.

If this sounds like a role that appeals to you, we would love to hear from you!

In addition, we can offer:

• Free office car parking.
• Flexible Working
• Personal and professional development.
• Access to the local government pension scheme
• Opportunities to make a difference.

If you would like more information about the role, please contact: Tom Nelson, Leisure and Parks Manager on 01773 841652 or email tom.nelson@ambervalley.gov.uk

The closing date for this vacancy is Sunday 25 October 2026 at midnight  (Any applications received after the closing date will not be accepted)

Please see Job Description here Job Description

Please see Person Specification here Person Specification

CVs are not accepted

Candidates must possess the necessary right to work authorisation to enable them to work for Amber Valley Borough Council.  Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this time.